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The defining characteristic of a services-as-software business model

The defining characteristic of a services-as-software business model is that you take a task previously done by humans and keep the interface the same, but strip out everything behind it and make it an algorithm.


When people first hear about the services-as-software business model, they miss a lot of nuance. They typically say “oh so it’s about cost savings via automation.” No.

Services-as-software business models have the rare ability to improve quality while lowering costs.


Properties of the services-as-software business model:

· Consistency

· Accuracy

· Personalization

· Expansion and Abundance


These characteristics imply that services-as-software businesses drive both cost savings and performance improvements simultaneously, which is unusual.

For detailed read and non-obvious points about services-as-software have a look at the full article here: http://coconutheadsets.com/2020/01/defining-the-services-as-software-business-model-for-ai/

If you are as excited as we are about to disrupt the M&A insurances market follow our story!


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